Cookies Policy 

1. Introduction

Our website (the “Site”) uses cookies and similar technologies to distinguish you from other users. This helps us:

● provide core website functionality,

● improve user experience,

● understand how the website is being used, and

● ensure our Site operates securely and efficiently.

This Cookies Policy explains what cookies are, how and why we use them, and how you can manage your preferences at any time.

This policy should be read together with our Privacy Policy, which explains how we process personal data more broadly.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies may be:

● First-party cookies – set directly by our Site

● Third-party cookies – set by services integrated into our Site (e.g., analytics or embedded content)

Cookies may be stored for the duration of your visit (session cookies) or remain on your device for a set period (persistent cookies).

3. How We Use Cookies

Our Site uses both first-party and third-party cookies. CookieYes (our consent management platform) is used to scan, categorise and manage cookies on our Site. This ensures compliance with UK GDPR and provides you with transparent information regarding each cookie’s purpose.

The types of cookies used on the Site include:

3.1 Strictly Necessary Cookies

These are essential for the Site to function. Without them, you would not be able to navigate the website or use basic features (e.g., cookie preference management). These cookies do not store personally identifiable information.

Example from CookieYes:

● cookieyes-consent – records your cookie preferences so they are honoured on subsequent visits.

3.2 Functional Cookies

These support additional features such as embedded videos or appointment-booking tools. For example, YouTube cookies may be set if embedded video content is viewed.

3.3 Analytical / Performance Cookies

These help us understand how visitors interact with the Site (e.g., page views, traffic sources), enabling us to improve functionality. Examples include:

● Google Analytics cookies (_ga, _ga_*)

● Hotjar session analytics cookies

These cookies collect information in an anonymised or pseudonymised form.

3.4 Advertising / Targeting Cookies

These may be used by third-party services to personalise ads or measure their effectiveness. Examples include YouTube or Bing Ads cookies. MedLabs does not use cookies for direct marketing, but third-party platforms may set these when embedded elements are loaded.

4. Cookies Used on This Site

The full, up-to-date list of cookies used on the Site is automatically generated and maintained by CookieYes, including:

● Name

● Category

● Purpose

● Duration

To view the current list, click “Cookie Settings” on the cookie banner or footer of the Site. (Auto-updated tables like those shown in CookieYes’ sample output)

5. Third-Party Cookies

Third-party cookies may be placed on your device by:

● Google Analytics

● CookieYes consent manager

● YouTube (for embedded videos)

● Hotjar or Microsoft Clarity (behaviour analytics, if enabled)

● Payment processors or scheduling tools used on the Site

We do not control these cookies directly. For more details, please review the third parties’ own cookie policies.

6. Managing Your Cookie Preferences

You may:

● allow all cookies,

● reject all non-essential cookies, or

● customise preferences by category.

You can manage or withdraw consent:

6.1 Via the Cookie Banner

6.2 Via Your Browser Settings

Most browsers allow you to block or delete cookies. Support links (as suggested by CookieYes):

● Chrome: https://support.google.com/accounts/answer/32050

● Safari: https://support.apple.com/guide/safari/sfri11471/mac

● Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox

● Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

Please note: Blocking essential cookies may prevent parts of the Site from functioning correctly.

7. Changes to This Cookies Policy

We may update this policy from time to time in order to reflect:

● changes to the cookies used on our Site,

● updates from CookieYes, or

● legal/regulatory developments.

The Effective Date at the top of this document will be updated accordingly.